Hire Frequently Asked Questions

Are there any age restrictions for hiring?

Yes, minimum age is 25 and the maximum age is 75

What are the license requirements when hiring a vehicle?

Please call us for more information

I have a provisional licence, can I still hire a vehicle?

No, a full current licence must have been held for a minimum of 3 years

Can I hire a vehicle with endorsements on my licence?

Yes, please state any endorsements in the last 5 years

Is the price shown inclusive of insurance?

Yes, insurance is included in all our prices but your own insurance may be used if it meets our criteria

Is there an excess on your insurance policy?

Yes, the minimum is £500 - £1250

Do you hire to non-UK nationals?

Yes, we can hire to anyone with a EU licence. Any person from outside the EU should please speak to our representative.

What forms of identification do I need?

A full current driving licence, plus 2 other proofs of identity e.g. utility bill / bank statement / passport / credit card statement

How do I make payment?

We accept all types of credit and debit cards with the exception of Electron. Payment can also be by bank transfer

What happens if the vehicle breaks down?

All vehicles are covered but if it cannot be repaired on-site, we guarantee to have you back on the road within 24 hours

Can I make a booking online?

No, please email your enquiry or telephone 01968 672 555 or 07855 032 176

Is there a cancellation charge?

Yes, please check the terms on our website

Can I have additional drivers?

Yes, additional drivers are allowed. They must meet insurance criteria and must be present when hire forms are completed

Will the vehicle be provided with fuel?

Yes, the vehicle will be full of fuel and must be returned full

Will I have to pay a deposit?

Yes, a deposit is required

Can I extend the hire term?

Yes, the hire can be extended subject to availability. If you have any other queries please contact us, we will be more than happy to help

Prepaid deposits taken for any booking are non-refundable, unless fourteen days notice is given before the rental start date. Notice must be given in writing and acknowledged by lessor.

Prepaid rentals taken prior to the hire starting will only receive 50% refund of the amount taken, unless seven days notice is given in writing and acknowledged before rental start date.

Refunds are not given after rental start date.

Late returns may incur an additional days rental.

Feature 4 - AF Noble & Son (Penicuik) Limited

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